RIM has had several setbacks as of late, the most frustrating of which was a massive 3 day outage last week. The bad news continues for the BlackBerry maker as a new survey suggests RIM's troubles will not only continue to get worse, they may accelerate.
The new survey from Enterprise Management Associates (EMA) includes results from two separate surveys, both of which predict bad things for RIM.
To make things even worse for RIM, the surveys were completed before the massive outage last week. Can RIM reinvent itself with BBX? Can their customers hang on long enough for RIM to make the required changes? Only time will tell, but RIM sure seems destined to the same path that Palm took, and that wasn't pretty.
The new survey from Enterprise Management Associates (EMA) includes results from two separate surveys, both of which predict bad things for RIM.
The first targeted mobile device end users who indicated regular use of a smartphone or tablet for business. The second survey was of IT managers responsible for supporting mobile devices, aimed at those organizations rely heavily on mobile computing and communications.
EMA found that 52 percent of mobile users in large enterprises (10,000 or more users) depend on BlackBerry now. Unfortunately for RIM, 30 percent of those users expect to migrate to some other mobile platform within the next year.
Only 16 percent of survey respondents reported being completely satisfied with BlackBerry compared to 44 percent of iPhone users.
EMA found that 52 percent of mobile users in large enterprises (10,000 or more users) depend on BlackBerry now. Unfortunately for RIM, 30 percent of those users expect to migrate to some other mobile platform within the next year.
Only 16 percent of survey respondents reported being completely satisfied with BlackBerry compared to 44 percent of iPhone users.
To make things even worse for RIM, the surveys were completed before the massive outage last week. Can RIM reinvent itself with BBX? Can their customers hang on long enough for RIM to make the required changes? Only time will tell, but RIM sure seems destined to the same path that Palm took, and that wasn't pretty.
